Contact Us

Our Customer Care team provides fast, detailed responses to your questions 24 hours a day! Responses are guaranteed within 36 hours, however in most cases you will receive your answer within 12 hours. We also offer a smart Frequently Asked Questions (FAQ) section that answers the most commonly asked questions. Of course if you'd prefer to deal with a real person then please fill out the form below and one of experienced customer care advisors will contact you shortly.

Ola Holidays
49 Wanstead High Street
Wanstead
London
E11 2AA


For advice, further information or to book by telephone:
Email: info@olaholidays.com
Tel: 0800 091 0808

For help using our web site or assistance with bookings:
Email: help@olaholidays.com
Tel: 0800 091 0808

For cancellations (individual passengers or whole bookings):
Email: cancellations@olaholidays.com
Tel: 0871 855 0712

For name, hotel or date changes or for general administrative enquiries:
Email: admin@olaholidays.com
Tel: 0871 855 0712

To update your contact details or to request your confirmations to be resent:
Email: confirmations@olaholidays.com

For information about the latest career opportunities with Ola Holidays:
Email: recruitment@olaholidays.com

"Ola" is a trading style of Ola Holidays Ltd, and we act as retail agents for reputable travel suppliers and all products shown on this site are subject to availability and the suppliers terms and conditions. Flights, accommodation, transfers and other products bought through this website are not sold as an "inclusive package holiday" and are not necessarily financially protected, please refer to our Terms & Conditions or contact our customer services department on if you wish to check if your desired product is financially protected. Charter flights are ATOL protected by the Civil Aviation Authority, except when tickets for scheduled flights sent within 24 hours of payment being accepted or for low cost flights - click here if you would like to know more about ATOL protection. Ola Holidays are members of ABTA (Association of British Travel Agents) License No. K8069. Protection extends primarily to customers who book and pay in the United Kingdom. We do not charge a booking fee, however payment by credit card is subject to an additional 2% transaction charge - there is no charge for payments made by debit card. All calls may be recorded for monitoring and training purposes.
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